interactive/gms/SKBB/httpd/wwwroot/tts/dict.csv

1	CHARSET	windows-1252
2	Subject	Subject
3	Created	Created
4	Solved	Solved
5	Customer	Customer
6	Logged as	Logged as
7	Home	Home
8	Tickets	Tickets
9	Ticket	Ticket
10	Contact us	Contact us
11	Login	Login
12	Logout	Logout
13	User ID	User ID
14	Password	Password
15	Missing User ID	Missing User ID
16	Missing Password	Missing Password
17	Wrong User ID or Password	Wrong User ID or Password
18	Ticket does not exist	Ticket does not exist
19	Invalid access key	Invalid access key
20	Add message	Add message
21	No changes	No changes
22	Delete ticket	Delete ticket
23	Please confirm ticket removal	Please confirm ticket removal
24	Answer library	Answer library
25	Markup help	Markup help
26	New status	New status
27	Posted as a followup to the solved ticket	Posted as a followup to the solved ticket
28	See attachment	See attachment
29	Ticket closed	Ticket closed
30	Missing message	Missing message
31	Open	Open
32	Responded	Responded
33	Closed	Closed
34	Internal	Internal
35	Transfer to	Transfer to
36	Attachments	Attachments
37	Contact Customer Service	Contact Customer Service
38	Department	Department
39	please select	please select
40	Missing Name	Missing Name
41	Missing Email	Missing Email
42	Missing email address	Missing email address
43	Invalid Email	Invalid Email
44	Invalid email address	Invalid email address
45	Missing	Missing
46	Missing Subject	Missing Subject
47	The ticket is already assigned to	The ticket is already assigned to
48	Please be patient. Submission is in progress...	Please be patient. Submission is in progress...
49	Name	Name
50	Email	Email
51	Problem	Problem
52	Submit	Submit
53	File	File
54	Access Key	Access Key
55	Please select	Please select
56	Other	Other
57	Help Desk	Help Desk
58	id	id
59	Ticket #	Ticket #
60	name	name
61	Name	Name
62	email	email
63	subject	subject
64	operator	operator
65	Operator	Operator
66	status	status
67	Status	Status
68	updated	updated
69	created	created
70	Hot	Hot
71	Pending	Pending
72	Open	Open
73	Active	Active
74	Not solved	Not solved
75	group	group
76	Group	Group
77	Any	Any
78	any	any
79	none	none
80	There are no tickets matching your query	There are no tickets matching your query
81	Tickets	Tickets
82	out of	out of
83	first	first
84	prev	prev
85	next	next
86	last	last
87	Search	Search
88	Show all	Show all
89	Ticket updated	Ticket updated
90	Ticket Editor	Ticket Editor
91	Ticket ID	Ticket ID
92	Update Ticket	Update Ticket
93	Close Window	Close Window
94	Solution	Solution
95	Use This Answer	Use This Answer
96	Forgot the key? We will send it to your email address.	Forgot the key? We will send it to your email address.
97	Email address	Email address
98	Access keys were sent to your email address.	Access keys were sent to your email address.
99	Missing access key	Missing access key
100	No tickets found	No tickets found
101	Enter	Enter
102	Cancel	Cancel
103	Dear customer,	Dear customer,
104	This is a list of all service tickets associated with your email address	This is a list of all service tickets associated with your email address
105	Use the following link to access your tickets	Use the following link to access your tickets
106	Kind Regards	Kind Regards
107	You were logged out	You were logged out
108	Your session expired	Your session expired
109	This command is available to operator only. Please login.	This command is available to operator only. Please login.
110	Select	Select
111	Preview	Preview
112	Copy	Copy
113	Use	Use
114	New	New
115	Edit	Edit
116	Delete	Delete
117	Close	Close
118	Notes	Notes
119	Answer not found	Answer not found
120	Access denied. You may change your own answers only.	Access denied. You may change your own answers only.
121	Answer deleted	Answer deleted
122	Common	Common
123	available to all operators	available to all operators
124	Missing Title	Missing Title
125	Missing Category	Missing Category
126	Missing Answer	Missing Answer
127	Answer Updated	Answer Updated
128	Answer Saved	Answer Saved
129	No answers defined	No answers defined
130	All	All
131	Title	Title
132	Select existing category	Select existing category
133	or define new one	or define new one
134	Answer	Answer
135	Update	Update
136	Exit	Exit
137	Assign to	Assign to
138	any operator	any operator
139	Access code	Access code
140	Copy the code here	Copy the code here
141	preview	preview
142	too big, not saved	too big, not saved
143	max size	max size
144	Missing access code	Missing access code
145	Missing Operator	Missing Operator
146	to assign the ticket to	to assign the ticket to
147	Invalid access code	Invalid access code
148	Message Preview	Message Preview
149	Dashboard	Dashboard
150	Reports	Reports
151	Date Range	Date Range
152	Text	Text
153	Jan	Jan
154	Feb	Feb
155	Mar	Mar
156	Apr	Apr
157	May	May
158	Jun	Jun
159	Jul	Jul
160	Aug	Aug
161	Sep	Sep
162	Oct	Oct
163	Nov	Nov
164	Dec	Dec
165	Close selected	Close selected
166	Delete selected	Delete selected
167	sel	sel
168	Show	Show
169	tickets per page.	tickets per page.
170	Include abstracts	Include abstracts
171	Groups	Groups
172	Claim ownership	Claim ownership
173	Done	Done
174	Deleting answer	Deleting answer
175	Are you sure?	Are you sure?
176	Yes	Yes
177	No	No
178	Submitted	Submitted
179	Select Report	Select Report
180	Overview	Overview
181	Operator Performance	Operator Performance
182	Ticket Aging	Ticket Aging
183	Hot Tickets	Hot Tickets
184	Service Level	Service Level
185	Build Report	Build Report
186	No report selected	No report selected
187	Unknown report requested	Unknown report requested
188	New tickets	New tickets
189	Today	Today
190	This Week	This Week
191	This Month	This Month
192	New tickets, last 12 months	New tickets, last 12 months
193	New tickets, last 12 weeks	New tickets, last 12 weeks
194	New tickets, last 30 days	New tickets, last 30 days
195	Answers, this month	Answers, this month
196	Answers, this week	Answers, this week
197	Answers, today	Answers, today
198	Answers, last 12 months	Answers, last 12 months
199	Answers, last 12 weeks	Answers, last 12 weeks
200	Answers, last 30 days	Answers, last 30 days
201	Service Level Report	Service Level Report
202	percentage of tickets solved within SLA time	percentage of tickets solved within SLA time
203	Last Week	Last Week
204	Last Month	Last Month
205	Breakdown of time to close a ticket	Breakdown of time to close a ticket
206	tickets submitted during last 365 days	tickets submitted during last 365 days
207	tickets in open or pending state	tickets in open or pending state
208	Markup Quick Guide	Markup Quick Guide
209	hrs	hrs
210	days	days
211	add notes	add notes
212	Item	Item
213	Posted by	Posted by
214	on	on
215	Date	Date
216	Ticket transfer notice	Ticket transfer notice
217	Transferred by	Transferred by
218	Access link	Access link
219	Access key	Access key