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biosvos
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<script language="javascript"><!--
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numberoftimes = 0;
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function onlyonce() {
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numberoftimes += 1;
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if (numberoftimes > 1) {
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var themessage = "[%Please be patient. Submission is in progress...%]";
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alert(themessage);
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return false;
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} else {
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return true;
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}
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}
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// -->
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</script>
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<script language="JavaScript"><!--
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function msgedit(TID, MID){ hwstring="scrollbars=yes,width=600,height=450,resizable=yes,toolbar=no,menubar=no"; var newwin = window.open("(%ENV_SCRIPT_NAME%)?cmd=msgedit&tid=" + TID + "&mid=" + MID + "&sid=(%INPUT_sid%)&style=(%INPUT_style%)", "TTXMsgEditor", hwstring); }
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//--></script>
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<script language="JavaScript"><!--
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function msgdel(TID, MID){
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if (confirm("[%Please confirm message deletion%]")) {
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msg = document.newticket.problem.value;
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window.location.href = "(%ENV_SCRIPT_NAME%)?cmd=msgdel&sid=(%INPUT_sid%)&tid="+ TID + "&mid=" + MID + "&style=(%INPUT_style%)&problem="+escape(msg);
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}
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}
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//--></script>
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<script language="JavaScript"><!--
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function ticked(ID){ hwstring="scrollbars=yes,width=450,height=(%TICKEDHEIGHT%),resizable=yes,toolbar=no,menubar=no"; var newwin = window.open("(%ENV_SCRIPT_NAME%)?cmd=ticketed&tid=" + ID + "&sid=(%INPUT_sid%)&style=(%INPUT_style%)&isticket=1", "TicketEditor", hwstring); }
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//--></script>
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<script language="JavaScript"><!--
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function showitem(ID){ hwstring="scrollbars=yes,width=650,height=350,resizable=yes,toolbar=no,menubar=no"; var newwin = window.open("(%ENV_SCRIPT_NAME%)?cmd=showitem&id=" + ID + "&sid=(%INPUT_sid%)&style=(%INPUT_style%)&isticket=1", "ItemInfo", hwstring); return false; }
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//--></script>
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<script language="JavaScript"><!--
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function confirmdel()
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{
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return confirm("[%Please confirm ticket removal%]");
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}
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//--></script>
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<script language="JavaScript"><!--
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function answerlib(){
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hwstring="scrollbars=yes,width=700,height=360,resizable=yes,toolbar=no,menubar=no";
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var newwin = window.open("(%ENV_SCRIPT_NAME%)?cmd=answerlib&sid=(%INPUT_sid%)&style=(%INPUT_style%)", 'TTXAnswerLib', hwstring);
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newwin.focus();
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return false;
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}
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//--></script>
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<script language="JavaScript"><!--
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function preview(){
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hwstring="scrollbars=yes,width=600,height=500,resizable=yes,toolbar=no,menubar=no";
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var newwin = window.open('', 'winpreview', hwstring);
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newwin.focus();
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document.forms['preview'].msg.value = document.forms['newticket'].problem.value;
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document.forms['preview'].submit();
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return false;
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}
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//--></script>
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<script language="JavaScript"><!--
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function markuphelp(){
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hwstring="scrollbars=yes,width=650,height=300,resizable=yes,toolbar=no,menubar=no";
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var newwin = window.open("(%ENV_SCRIPT_NAME%)?cmd=markuphelp", 'TTXQuickHelp', hwstring);
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return false;
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}
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//--></script>
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<table width=(%HTMLBASEWIDTH%) cellspacing=0 cellpadding=0 bgcolor="#C6D7CF" style="padding-left: 5px; padding-right: 5px">
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<form method=post action="(%ENV_SCRIPT_NAME%)" name=newticket id=newticket enctype="multipart/form-data" onsubmit="return onlyonce()">
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<input type=hidden name=cmd value=ticket>
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<input type=hidden name=style value="(%INPUT_style%)">
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<input type=hidden name=sid value=(%INPUT_sid%)>
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<input type=hidden name=do value=1>
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<input type=hidden name=tid value=(%INPUT_tid%)>
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<input type=hidden name=key value=(%INPUT_key%)>
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<input type=hidden name=qsort value="(%INPUT_qsort%)">
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<input type=hidden name=qsortorder value="(%INPUT_qsortorder%)">
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<input type=hidden name=qoffset value=(%INPUT_qoffset%)>
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<input type=hidden name=qwindow value=(%INPUT_qwindow%)>
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<input type=hidden name=oper value=(%INPUT_oper%)>
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<input type=hidden name=status value=(%INPUT_status%)>
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<input type=hidden name=lname value=(%INPUT_lname%)>
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<input type=hidden name=emailkey value=(%INPUT_emailkey%)>
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<input type=hidden name=c0 value="(%INPUT_c0%)">
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<input type=hidden name=c1 value="(%INPUT_c1%)">
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<input type=hidden name=c2 value="(%INPUT_c2%)">
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<input type=hidden name=c3 value="(%INPUT_c3%)">
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<input type=hidden name=c4 value="(%INPUT_c4%)">
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<input type=hidden name=c5 value="(%INPUT_c5%)">
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<input type=hidden name=c6 value="(%INPUT_c6%)">
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<input type=hidden name=c7 value="(%INPUT_c7%)">
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<input type=hidden name=c8 value="(%INPUT_c8%)">
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<input type=hidden name=c9 value="(%INPUT_c9%)">
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<input type=hidden name=fltrsubj value="(%INPUT_fltrsubj%)">
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<tr>
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<td colspan=6 class=tiny> </td>
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</tr>
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(%INVENTORYROW%)
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<tr>
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<td align=left class=lbl>[%Subject%]</td>
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<td> </td>
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<td align=left>(%TICKEDOPEN%)(%TICKET_subject%)(%TICKEDCLOSE%)</td>
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<td align=left class=lbl>[%Group%]</td>
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<td> </td>
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<td align=left>(%TICKET_GROUP%)</td>
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</tr>
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<tr>
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<td align=left class=lbl>[%Status%]</td>
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<td> </td>
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<td align=left width=90%>[%(%TICKET_status%)%]</td>
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<td align=left class=lbl>[%Operator%]</td>
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<td> </td>
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<td align=left>(%TICKET_oper%)</td>
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</tr>
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<tr>
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<td align=left class=lbl>[%Created%]</td>
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<td> </td>
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<td align=left>(%TICKET_open%)</td>
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<td align=left class=lbl>[%Customer%]</td>
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<td> </td>
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<td align=left><nobr>(%TICKET_name%) (<a href="mailto:(%TICKET_email%)">(%TICKET_email%)</a>)</nobr></td>
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</tr>
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<tr>
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<td align=left class=lbl>[%Solved%]</td>
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<td> </td>
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<td align=left>(%TICKET_closed%)</td>
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<td align=left class=lbl><nobr>[%Access key%]</nobr></td>
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<td> </td>
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<td align=left>(%TICKET_key%)</td>
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</tr>
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<tr>
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<td colspan=6 class=tiny> </td>
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</tr>
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</table>
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<br class=tiny>
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<table width=(%HTMLBASEWIDTH%) cellspacing=0 cellpadding=0>
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(%MESSAGES%)
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<tr>
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<td colspan=2 class=tiny> </td>
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</tr>
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<tr>
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<td valign=top align=left bgcolor="#CFDCE8" style="padding-left: 5px">
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<br><span class=lbl>[%New status%]</span><br class=tiny>
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(%NEWSTATUS%)
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</td>
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<td valign=top align=left bgcolor="#CFDCE8" style="padding-left: 5px"><br><span class=lbl> [%Message%]</span>(%ANSWERLIB%)(%PREVIEW%)
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<a href=# onClick="return markuphelp()">[%Markup help%]</a><br class=tiny>
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<table>
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<tr>
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<td align=right>
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<textarea name=problem wrap=virtual cols=60 rows=10>(%INPUT_problem%)</textarea><br class=tiny>
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(%FILEFORMS%)<br class=tiny>(%TRACKTIME%)
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<input type=submit value="[%Add message%]">
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<input type=submit name=cancel value="[%No changes%]">
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(%DELTICKET%)<br><br class=tiny>
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</td>
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</tr>
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</table>
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</td>
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</tr>
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</form>
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</table>
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<form method="post" action="(%ENV_SCRIPT_NAME%)" id="preview" target="winpreview" >
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<input type=hidden name=cmd value=preview>
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<input type=hidden name=style value="(%INPUT_style%)">
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<input type=hidden name=sid value=(%INPUT_sid%)>
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<input type=hidden name=key value=(%INPUT_key%)>
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<input type=hidden name=msg>
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</form>
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